Which medical billing and revenue cycle management companies do ChatGPT, Gemini and Google AI recommend? (October 2026)
When US practices ask AI engines which medical billing or revenue cycle company to use, practice software vendors are named alongside billing services. athenahealth was named most often, in 33 of 58 answers (56.9%), followed by CareCloud (25) and R1 RCM (24). All 58 answers named at least one firm, and 142 different firms were named in total, 92 of them only once.
By Frederik Jakobsen, founder of Danish Lead Co and SourceRank AI. Measured 10 October 2026, published October 2026.
The firms AI named most often
Share of all 58 answers that named the firm as a provider, and how many answers on each engine named it. An answer counts once per firm however often it repeats the name.
100.0%
Answers that named at least one provider firm: 58 of 58. Every answer named firms.
142 firms
Distinct firms named across all 58 answers. 92 of them were named in only one answer.
18.5%
Share of all 443 firm mentions taken by the three most named firms, athenahealth, CareCloud and R1 RCM.
| # | Firm | Answers naming it | Engines | ChatGPT of 12 | Gemini of 12 | Copilot of 11 | AI Mode of 12 | AI Overviews of 11 |
|---|---|---|---|---|---|---|---|---|
| 1 | athenahealth | 33 of 58 56.9% | 5 of 5 | 8 | 11 | 6 | 6 | 2 |
| 2 | CareCloud | 25 of 58 43.1% | 5 of 5 | 6 | 3 | 4 | 7 | 5 |
| 3 | R1 RCM | 24 of 58 41.4% | 5 of 5 | 7 | 6 | 4 | 3 | 4 |
| 4 | AdvancedMD | 23 of 58 39.7% | 5 of 5 | 7 | 7 | 4 | 2 | 3 |
| 5 | Tebra | 18 of 58 31.0% | 5 of 5 | 5 | 6 | 2 | 4 | 1 |
| 6 | CureMD | 18 of 58 31.0% | 5 of 5 | 1 | 3 | 5 | 6 | 3 |
| 7 | eClinicalWorks | 13 of 58 22.4% | 5 of 5 | 1 | 4 | 4 | 2 | 2 |
| 8 | GeBBS Healthcare Solutions | 12 of 58 20.7% | 5 of 5 | 6 | 3 | 1 | 1 | 1 |
| 9 | Coronis Health | 12 of 58 20.7% | 4 of 5 | 4 | 3 | 2 | 0 | 3 |
| 10 | Medical Billers and Coders | 11 of 58 19.0% | 4 of 5 | 4 | 0 | 1 | 3 | 3 |
| 11 | Optum | 11 of 58 19.0% | 4 of 5 | 4 | 3 | 2 | 0 | 2 |
| 12 | Waystar | 11 of 58 19.0% | 5 of 5 | 2 | 2 | 2 | 4 | 1 |
| 13 | NextGen Healthcare | 10 of 58 17.2% | 4 of 5 | 0 | 3 | 1 | 4 | 2 |
| 14 | Ensemble Health Partners | 10 of 58 17.2% | 5 of 5 | 3 | 3 | 1 | 2 | 1 |
| 15 | Transcure | 9 of 58 15.5% | 5 of 5 | 1 | 2 | 2 | 1 | 3 |
Top 15 of 142 firms. Engine columns show answers naming the firm out of that engine's measured answers. Firms with the same count are listed in the order the data was read.
What the answers show
- +athenahealth was named in 33 of 58 answers, 56.9%, CareCloud in 25 of 58 answers, 43.1%, R1 RCM in 24 and AdvancedMD in 23. Several of the most named firms sell practice management or EHR software with billing services attached, and the answers present them that way.
- +Specialty questions bring different names. The behavioral health question alone produced 50 firms, 35 of which were named for no other question, which is part of why 92 of 142 firms were named only once.
- +Medical Billers and Coders shows the own-content route: its site was the most cited domain, in 14 of 39 answers with sources, and it was named in 11 answers.
What each engine named
The most named firm per engine.
| Engine | Answers | Named a provider | Distinct firms | Most named firm on that engine |
|---|---|---|---|---|
| ChatGPT | 12 | 12 of 12 100.0% | 39 | athenahealth (8 of 12) |
| Gemini | 12 | 12 of 12 100.0% | 44 | athenahealth (11 of 12) |
| Microsoft Copilot | 11 | 11 of 11 100.0% | 89 | athenahealth (6 of 11) |
| Google AI Mode | 12 | 12 of 12 100.0% | 27 | CareCloud (7 of 12) |
| Google AI Overviews | 11 | 11 of 11 100.0% | 43 | CareCloud (5 of 11) |
First-pick agreement: in 8 of the 12 questions where at least two engines named a firm, two or more engines named the same firm first. athenahealth was named by 5 of 5 engines. Google showed no AI Overview for 1 of the 12 questions; those are not counted as answers.
The sources behind the recommendations
Most cited domains in the 39 answers that showed a source list.
| # | Cited domain | Kind | Answers citing it |
|---|---|---|---|
| 1 | medicalbillersandcoders.com | A named firm's own website | 14 of 39 35.9% |
| 2 | nirmitee.io | Other (blogs, listicles, publishers, other vendors) | 7 of 39 17.9% |
| 3 | happybilling.co | Other (blogs, listicles, publishers, other vendors) | 6 of 39 15.4% |
| 4 | practicesuite.com | A named firm's own website | 5 of 39 12.8% |
| 5 | getpracticehelp.com | Other (blogs, listicles, publishers, other vendors) | 5 of 39 12.8% |
| 6 | themedicalpractice.com | Other (blogs, listicles, publishers, other vendors) | 4 of 39 10.3% |
| 7 | transcure.net | A named firm's own website | 4 of 39 10.3% |
| 8 | mdclarity.com | Other (blogs, listicles, publishers, other vendors) | 4 of 39 10.3% |
| 9 | themedicators.com | A named firm's own website | 4 of 39 10.3% |
| 10 | sprypt.com | A named firm's own website | 3 of 39 7.7% |
| 11 | credexhealthcare.com | A named firm's own website | 3 of 39 7.7% |
| 12 | goodfirms.co | Directory, review or analyst site | 3 of 39 7.7% |
Out of the 39 answers that carried a source list (120 distinct domains). Sources per engine: ChatGPT 0 of 12, Gemini 9 of 12, Copilot 11 of 11, AI Mode 8 of 12, AI Overviews 11 of 11.
| Source kind | Answers citing at least one |
|---|---|
| A named firm's own website | 35 of 39 89.7% |
| Other (blogs, listicles, publishers, other vendors) | 29 of 39 74.4% |
| Directory, review or analyst site | 7 of 39 17.9% |
| Social and video | 5 of 39 12.8% |
| Community forum | 1 of 39 2.6% |
An answer can cite several kinds, so the rows do not sum to the total. "A named firm's own website" means the domain matches the name of a firm named in this category.
How a firm in this category gets named
Being named depends on what the engines read. In this category, of the 39 answers that showed their sources, 35 cited a named firm's own website and 7 cited a directory, review or analyst site. The questions are specific (a specialty, an EHR, a denial problem), and so are the pages the engines cite. A billing service competing with software vendors needs to be explicit about which practices, specialties and systems it serves, because that is what the questions ask. This is the work SourceRank AI does, described on the services page. The free site readiness check shows whether your site is structurally ready to be cited; it checks your site, it does not measure answers like the ones on this page. To see where your own firm stands in these answers, book a call.
Exactly what was measured
| Parameter | Value |
|---|---|
| Date | 10 October 2026, one run |
| Buyer questions | 12, each phrased as a buyer asking for a provider, varied by size, budget, situation and switching. Full list below |
| Answer engines | 5: ChatGPT, Gemini, Microsoft Copilot, Google AI Mode, Google AI Overviews |
| Engine cells | 60. One question on one engine |
| Answers measured | 58 of 60. The denominator for every share on this page. 1 Google search showed no AI Overview. 1 Copilot answer was written for a buyer outside the US, a side effect of the third-party service we query Copilot through, and is excluded |
| Market | United States, English. Google AI Mode and AI Overviews were queried with a US location. ChatGPT, Gemini and Copilot were not given a location, the same as in our client measurement runs; Copilot answers that assumed a buyer abroad are excluded |
| Sources | Cited sources come from Gemini, Copilot, Google AI Mode and Google AI Overviews. ChatGPT's answers in this run came back without a machine-readable source list, so ChatGPT is not in the source tables |
| Firm extraction | One language model call per answer listed the firms the answer named as providers, excluding directories, publications, citation labels and tools. Names were normalised and aliases merged. A hand check of 20 answers across the study is reported on the hub page |
| Not measured | Location personalisation for the chat engines, logged-in or personalised sessions, run-to-run variation (this is a single run, and the same question asked again can return different firms), and model versions, which change without notice |
All 12 buyer questions
- Best medical billing companies for physician practices
- Which revenue cycle management company should a 20-provider medical group use?
- Top outsourced medical billing services in the US
- We want to switch our medical billing company. Which RCM vendors are most reliable?
- Best revenue cycle management companies for independent practices
- Recommend a medical billing service for a small primary care practice
- Which medical billing companies are best for specialty practices like orthopedics or cardiology?
- Best RCM companies for reducing claim denials
- Most affordable outsourced medical billing companies for small practices
- Which revenue cycle management firms work best with athenahealth or eClinicalWorks?
- Top medical billing companies for behavioral health practices
- Best end-to-end revenue cycle management outsourcing for a multi-specialty group
Cite this research
Journalists, analysts and writers are welcome to quote, chart and republish the figures on this page. Please credit SourceRank AI and link to this page as the source. For the underlying data, a comment from Frederik Jakobsen or a category we have not covered, see the press page.
Suggested citation
SourceRank AI (2026). Which medical billing and revenue cycle management companies do ChatGPT, Gemini and Google AI recommend? Measured 10 October 2026. https://sourcerankai.com/research/who-ai-recommends/medical-billing-revenue-cycle-management/
Link to copy
<a href="https://sourcerankai.com/research/who-ai-recommends/medical-billing-revenue-cycle-management/">Which medical billing and revenue cycle management companies do ChatGPT, Gemini and Google AI recommend? (SourceRank AI, October 2026)</a>Where to go next
All 22 category studies
Who AI recommends across 22 B2B categories, with the cross-category findings and the full method.
What AI engines cite by industry
The source mix behind AI answers in ten industries, from our September 2026 measurement runs.
AEO for this industry
What we do for firms in this space, and the questions their buyers ask AI.
Common questions
Which medical billing and revenue cycle management companies does ChatGPT recommend?
In this October 2026 run ChatGPT named athenahealth most often, in 8 of its 12 answers. Across all five engines the most named were athenahealth (33 of 58 answers), CareCloud (25) and R1 RCM (24).
Do ChatGPT, Gemini and Google AI recommend the same medical billing and revenue cycle management companies?
Partly. athenahealth was named by 5 of the 5 engines, and in 8 of the 12 questions at least two engines named the same firm first. Below the top few names the lists diverge: 92 of the 142 firms were named in only one answer.
How was this measured?
12 buyer questions asking for medical billing and revenue cycle management companies were put once to ChatGPT, Gemini, Microsoft Copilot, Google AI Mode and Google AI Overviews on 10 October 2026, from a US English context. 58 answers were measured, and the firms each answer named as providers were extracted and counted once per answer. It is a single run, and the same question asked again can return different firms.